AT&T flips the script on T-Mobile and Verizon with first-of-its-kind plan for weary customers

AT&T launched a new all-in-one cellular and internet plan that could disrupt the industry.

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at&t OneConnect cellular fiber internet plan
AT&T Discovery District | Image by Pangram Pangram Foundry
As growth in the wireless market slows and converged customers become the next battleground, AT&T has taken a novel step to increase its competitiveness. The company today announced OneConnect, a plan that streamlines the experience for customers shopping for both cellular and internet services.

A truly inclusive plan



OneConnect bundles cellular and fiber plans into a single subscription.

Rather than managing separate accounts, customers can access AT&T's combined wireless and fibering offerings through one plan. 

Three tiers are available, starting at $90 per month for 1 Gig fiber and one phone line. This represents a notable saving over standalone pricing, which typically totals $115 per month ($65 for 1 Gig  Internet 1000 and $50 for one line on AT&T Value 2.0)

Taxes and fees included


The all-inclusive nature of OneConnect isn't the only thing that makes it disruptive. The plan pricing includes taxes and fees in a welcome departure from pricing structures that exclude these charges.

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T-Mobile was, until not too long ago, a proponent of all-in pricing, but its newer plans don't include taxes in prices.

The inclusion of taxes makes prices more transparent, ensuring you will be paying the advertised prices.

Is there a catch?


There's only one glaring one, for now. OneConnect is only available to new customers, leaving bundling as the only option for existing customers looking to save on their cellular and internet bills.

Another limitation is that device financing isn't available, so you will have to bring your own device.  

While bundling also offers a route to saving, it's not as straightforward as having one flat price for all services, making the choice more complicated.

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On its face, OneConnect is a straightforward plan for customers who want to buy all their connectivity services from one provider. For AT&T, which is the third-largest provider with 120.1 million subscribers, behind T-Mobile (142.4 million) and Verizon (146.9 million), it's a play for customers who value simplicity over mix-and-match offerings.

Is AT&T moving in the right direction?
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The next frontier


AT&T's OneConnect announcement caps an eventful month in which it refreshed plans, hiked prices, and rolled out a new app.

As T-Mobile and Verizon's ongoing legal battle has highlighted, carriers are no longer competing on prices. Instead, they are focused on value creation and retention.

By combining services into a single plan at a lower rate than what those services would separately cost, AT&T is making itself an attractive option for customers who want to leave the math to providers.
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